How to update a group

Once you have added a group, you can edit the group configuration in the customer management portal.

How to update a group

Process

1. Log into the customer management portal and select permissions from the left side menu.

2. In the top bar options, select group.

3. Search for the group by name.

4. click the ellipse '…' on the group record.

5. select edit.

6. update the details of the group

   1. add or remove an account

   2. to remove a site, select the grey cross in the site you’d like to remove.

   3. to add a site, search for the site in the site bar.

   4. to remove a booking rate, select the grey cross in the booking rate you’d like to remove. Groups with no booking rate will default to no rate.

   5. to add a booking rate, search for the booking rate in the booking rate bar.

   6. to remove a gate, select the grey cross in the gate you’d like to remove.

   7. to add a gate, search for the gate in the gate bar.

   8. To update the group to sessionless, toggle to green. To remove sessionless, toggle to grey.

   9. To exclude from ANPR openings toggle to green. To include ANPR opening, toggle to grey.

   10. To enable site specific hours, toggle to green and enter the hours. To maintain the regular site operating hours, toggle to grey.

   11. To waive convenience fees for the group, toggle to green. To maintain convenience fee structure per the billing details, toggle to grey.

7. select update to complete the process.