How to understand the transient dashboard

The transient dashboard gives you an overview of transient, permitted and unpermitted sessions.

Views

There are 3 views that you can select in the top menu.

Sessions

Paid transient sessions in a list

Permitted

Either whitelisted or group members with sessioned access that have been permitted onto the site.

Unpermitted

Where LPR is in place, these will be the users that are not using inugo on the site. They might be pulling a ticket or using an alternative access method such as a swipe card.

Frequent queries

How do I use filters on the transient dashboards?

You can customize the results you can view by editing the filters at the top of the page. You can choose to select site by site, or extract a consolidated report of session across all sites. Use the date selector to set the date range of your report. This will filter the session start date.

You can filter by all, active or closed sessions.

What activities can I do from the transient dashboards?

End a session

Start a session

View an image

Mark a session as void

Download a page of results

What do the totals on the sessions dashboard mean?

The top of the revenue page contains a total summary based on your set filters.

This table shows you what these mean:

Name	Description
Current inugo sessions	The number of open sessions that have been facilitated by Inugo.
Total sessions	The total number of sessions based on the date range that have been facilitated by Inugo.
Total charged	The total parking charges that have been applied in the date range.

What do the column names in the sessions report mean?

Name	Description
Active	if the session is currently open.
Booking	If the session is a booking
Source	If the session is app or web pay
User	The user associated with the session
Plate	The plate that is associated with the session.
Site	The site that the session is on.
Start time	The date and time that the session started.
End time	The date and time that the session ended.
Expiry time	The date and the time that the session expires.
Duration	The current duration for active sessions or the actual duration for closed sessions.
Fee	You can load the current fee for an active session by selecting load fee, for closed sessions, you will see the actual charge.

What do the column names in the permitted report mean?

Name	Description
Status	The status of the session, will be active if the session is currently open, or closed if the session has completed.
User	The user associated with the session
Plate	The plate that is associated with the session.
Site	The site that the session is on.
Lane & gate	The entrance that was used.
Start time	The date and time that the session started.
End time	The date and time that the session ended.
Duration	The current duration for active sessions or the actual duration for closed sessions.
Reason	The reason the parker is permitted to enter. Either because they are whitelisted or a member of a group with access to the site.

What do the column names in the unpermitted report mean?

Name	Description
Status	The status of the session, will be active if the session is currently open, or closed if the session has completed.
User	The user associated with the session
Plate	The plate that is associated with the session.
Site	The site that the session is on.
Lane & gate	The entrance that was used.
Start time	The date and time that the session started.
End time	The date and time that the session ended.
Duration	The current duration for active sessions or the actual duration for closed sessions.