The Customer Management Portal consists of a website and cloud-based API that communicates with the mobile app and hardware and other integrations that are configured in the Integrations tab. Using the Customer Management Platform, operators can configure accounts, user settings, parking sites, platform features, and general settings to remotely manage parking operations.
To view details on the Inugo API, click here.
IN THIS ARTICLE
The Customer Management Platform is used internally by the Inugo team to create, configure, and maintain parking sites. The platform is also used to troubleshoot issues for clients and parkers.
Parking operators manage sites using the Customer Management Platform. Rate management and configuration, user permission and access, and general site information can be managed using the Customer Management Platform.
Validators are entities (typically retailers) that provide validation for parking sessions. Validators can view their validation history through the management platform.
An account can be created with an owner who manages the membership, and allocation of parking spaces in the space blocks/ pools that they are allocated. This allows operators to de-centralize the operation of particular spaces on a site.
