Skip to main content
Skip table of contents

How to understand the search dashboard

The search dashboard is the place for you to search for users or parking sessions.

You must have the super admin, client admin, site admin or customer service role to see the search function.

Find Transactions

You can find transactions across the app and scan to pay. You can find the transaction by searching either their:

  • email

  • plate

  • transaction ID

Results

you see a list of transactions and the transaction details. These are split between parking sessions and bookings. They are sorted from most recent.

Transient sessions appear above bookings. To see the results for bookings, scroll to the bottom of the page.

What activities can I do from the users dashboard?

See the session details by clicking the ellipse on the transaction details. This will take you to a page to refund the transaction.

What do the headings mean on the vehicles dashboard?

Heading

Description

Site name

The site that the transaction was completed on

Start time

The start time of the session

End time

The end time of the session

Plate

The plate associated to the session

Amount

The amount charged for the session

Find users

You must have the super admin or client admin role to see the search function.

Search

You can find users across the app and scan to pay. You can find the user by searching either their:

  • email

  • name

  • plate

  • phone number

Results

you see a list of users and their vehicles.

What activities can I do from the users dashboard?

See the user’s details by clicking the ellipse on the user details.

What do the headings mean on the vehicles dashboard?

Heading

Description

Plate

Users plate

Country

The country the plate is associated to

State

The state the plate is associated to

ANPR enabled

If the user has opted their plate in for LPR use, a pick will show. This should be turned on to enable automatic sessions and gate lifting.

Make

Vehicle make if known

color

Vehicle color if known

type

Vehicle type if known

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.