How to create a site
A new site needs to be created when client wishes to add a new parking area to the Inugo platform. Inugo generally will configure the first site for a client, and thereafter the client can manage their own site creation.
Client's require an Account to take ownership of the new site so check out How to create an account if one does not exist.
The following process requires SuperAdmin access. If you cannot configure a setting due to permission restraints, please contact support@inugo.com
Process
log into the customer management portal and select site settings in the left menu
Select create a site in the left menu.
Enter the site name and description. These details will be visible in the app to parkers.
Next, enter the address of your site.
Check the pin is accurate on the map and select next.
To provide users with an accurate street view photo of your site, rotate the camera. This can be done by moving the slider to the left or to the right.
Next, enter the appropriate Tax Type, Time Zone, and Currency for your site.
Next add your organization or site's phone number and contact email address*.
Next, fill out the days of operation and operating hours.
The next page allows you to select whether your site is a private only site or a public site**.
If you selected public site, the next prompt will ask whether or not your site offers short-term/transient parking.
Select if your site offers long-term parking/booking.
Enter the total parking spaces on the site. This number will be used in space management to calculate the number of parking spaces that are available for public parking. When the number of parkers is full, then the site will have a red pin on the map in the app until the occupancy is no longer full.
Next, enter the Terms and Conditions for your site. If left empty, a default message of "Terms and Conditions for this parking facility are displayed at the site" will be displayed for the Terms and Conditions page in the app.
Select whether or not your site has gates or barrier arms.
Select if the site will be sessioned or sessionless. See key concepts for more information on what this means.
Select create to save the site. Please note that this will not make the site operational.
*General inquiries may come to these contacts so be sure to provide the appropriate channel’s details.
**A public site can have reserved bays which can be configured in space management. Therefore is there is a mix of public and private, select public.
The details you supply in this wizard will also appear in the app. For instance, the Site name, contact details, address and street-view image show in the Site details page of the app. For more information see the guide on site information in the app.
How to edit a site
Log into the customer management portal and select site settings in the left menu.
Search and select the site you want to update.
Click the down arrows to view more details.
To save your changes, scroll to the bottom of the page a select update site settings.
Sites won't become operational until specific criteria are met so check out What makes a site Operational for more information.