How to create a group

Create groups before you create users. This allows you to add your new users into the relevant groups. If you are adding a specific rate to the group, we suggest you create the rate prior to the group. 

Process

1. Log into the customer management portal and select permissions from the left side menu.

2. In the top bar options, select groups.

3. Select Create group.

4. Follow the wizard to create your group

When you choose the name for your group, be aware that this will appear in the invitation email to users who are added to the group. With this in mind, the name of your group should be descriptive and meaningful to your parkers.

How to fill in the group wizard

Use the below descriptions to assist you in filling in the wizard.

Account

Select the organization that the group should be managed by. 

Sites in group

Select the sites that the rules of the group and its users apply to. 

Booking rates in group

You can select the booking rate you may have pre-configured here, or select no rate if the users are not to be charged for any sessions in the sites you have selected. 

Gates with location based access

Select gates that the group has access to open within a predefined geo-fence.

Gates with restricted access

Select the gates that the group has access to, which are restricted to the public.

Sessionless access

Sessionless access grants the parker the ability to enter and exit with unlimited access within their access window. A sessioned group will require the user to make a booking or start a session to access the site.

Specific site hours

If the group has specific access hours, these can be configured here. 

Exclude from ANPR openings

Enable if you want to set the group to not trigger gate openings from LPR. This setting is not visible when you create a group, only if you edit a group’s settings. 

Waive Convenience fees

If the group is not to be charged a convenience fee, you can select to waive the convenience fees that are configured on your account.